Booking Guidance

Thank you very much for choosing our products. In your rights and interests, please read through the following.

Before Booking

A takee account should be applied for when you book takee1 mobile phone. When applying, you should leave your mobile phone number and a valid e-mail address.

During your booking, you could choose the corresponding accessories or services.If you want to buy, please read carefully the corresponding clauses.

Booking Queuing

Booking queuing is needed is buying takee1 mobile phones. After you successfully pay the retainer, you will be in the queuing order. Then after you pay off the outstanding bill, we will make delivery in the sequence of the payment time.

Payment

Once booking order has been made, your retainer could seal your order, so you need to pay for the retainer before the suggested deadline; otherwise, your order will be canceled.

After you have paid the retainer, please pay attention to the due time of outstanding bill and pay it off before the suggested deadline. We will make delivery in the sequence of the payment time.

Before delivery, please be particularly choosy about canceling the order. If you choose to cancel the order, we will rebate the money you have paid (but retainer will not be rebated).

Purchasing Channels

Takee1 mobile phone is only available in mainland China.

You can also buy from takee’s official websitewww.takee.cn.

Others

Should you have any question during booking, please contact our on-line customer-service staff, or call 400-616-6385 (service time: Fro Monday to Friday 09:00 - 18:00, except legal holiday; if any change occur, please check our website notice ) . You can also send e-mail to service@estar.cn.