After-sales branches
1、After-sales service appointment:
For the return and/or exchange and repair issue, it is advised that you contact our customer-service staff first to make a service appointment: hotline:4006166385, QQ(corporation) 800051331, shouhou@takee.cn. We will arrange for the staff and service for you; this could save your time.
2、Notice：
In order to address your after-sales request more efficiently, please follow the return and/or exchange procedure:
1） Please send back the whole set of product (including package, accessories and gifts). We will not accept your return order if there is any missing item in the whole set of product.
2）Please write down your name, contact telephone number, order number and product return reason on a piece of paper, so that we can record your complaint and give you feedback soon.
3）After receiving your returned mobile phone, out engineer will take 1 to 5 days to make appraisal of it. If there is quality problem, we will cover the postage; otherwise, you should cover the postage.
4）We will not accept postage-unpaid delivery. If there is quality problem, we will rebate the postage to your appointed account. Under such circumstances, please provide your Express Bill for Shipper Copy.
3、Address of after-sales branch:
Magic Eye mobile phone
Tel：0755-26037901-8010
Add: 16/F, Global Digital Building, 3rd Central Gaoxin Road, Science & Technology Park, Nanshan District, Shenzhen
Working days: Monday to Friday
Working time: 09:00-18:00
1、After-sales service appointment:
For the return and/or exchange and repair issue, it is advised that you contact our customer-service staff first to make a service appointment: hotline:4006166385, QQ(corporation) 800051331, shouhou@takee.cn. We will arrange for the staff and service for you; this could save your time.
2、Notice：
In order to address your after-sales request more efficiently, please follow the return and/or exchange procedure:
1） Please send back the whole set of product (including package, accessories and gifts). We will not accept your return order if there is any missing item in the whole set of product.
2）Please write down your name, contact telephone number, order number and product return reason on a piece of paper, so that we can record your complaint and give you feedback soon.
3）After receiving your returned mobile phone, out engineer will take 1 to 5 days to make appraisal of it. If there is quality problem, we will cover the postage; otherwise, you should cover the postage.
4）We will not accept postage-unpaid delivery. If there is quality problem, we will rebate the postage to your appointed account. Under such circumstances, please provide your Express Bill for Shipper Copy.
3、Address of after-sales branch:
Magic Eye mobile phone
Tel：0755-26037901-8010
Add: 16/F, Global Digital Building, 3rd Central Gaoxin Road, Science & Technology Park, Nanshan District, Shenzhen
Working days: Monday to Friday
Working time: 09:00-18:00
|
Takee holographic smartphone T1 Price Table of Non-warranty Items (RMB)(价格单位：元) |
| No. | Name | Price | Level | Postage | Labor Cost | Total (carriage not included) |
| 1 | Needle | 10 | No need to repair | 30 | 0 | 10 |
| 2 | Battery cover | 60 | No need to repair | 30 | 0 | 60 |
| 3 | Charger | 110 | No need to repair | 30 | 0 | 110 |
| 4 | USB cable | 50 | No need to repair | 30 | 0 | 50 |
| 5 | Earphone cable | 150 | No need to repair | 30 | 0 | 150 |
| 6 | Battery | 140 | No need to repair | 30 | 0 | 140 |
| 7 | TP+display module | 1200 | First level | 30 | 50 | 1250 |
| 8 | Front casing | 900 | First level | 30 | 50 | 950 |
| 9 | Back casing | 120 | First level | 30 | 50 | 170 |
| 10 | Volume button | 30 | First level | 30 | 50 | 80 |
| 11 | Power button | 30 | First level | 30 | 50 | 80 |
| 12 | MIC | 15 | First level | 30 | 50 | 65 |
| 13 | Phone receiver | 20 | First level | 30 | 50 | 70 |
| 14 | Speaker | 30 | First level | 30 | 50 | 80 |
| 15 | Back camera | 240 | First level | 30 | 50 | 290 |
| 16 | Front camera | 130 | First level | 30 | 50 | 180 |
| 17 | Sub board | 60 | First level | 30 | 50 | 110 |
| 18 | Main board | 1400 | First level | 30 | 50 | 1450 |
1. Maintenance fee: materials fee+labor cost+carriage;
2. Materials fee: if more than one material is used, the materials will all be counted according to the above price table
3. Labor cost: software upgrade RMB 50, first level maintenance fee RMB 50, second level maintenance fee RMB 100, third level maintenance fee RMB 150; zero level material will be bought by the user, and no labor cost will be added; labor cost will be counted once only depending on the highest level maintenance fee;
4. Express insurance premium: if the customer himself sends back the product, the customer should cover the premium.
5. The above price table is the reference price of the spare material. please call 400-616-6385 for help.
